Any sector it is. Khataa should be faster. We know always, that Govt. Khataa is slower. In the sense, the Khataa is too much paper oriented that a single 10 mins job is done by 10 days in govt. khataa. Which i think everybody will agree in this.
It depends fully on management how much faster they wants to make the process.
Just an example. If i want to open a joint account in bank. Public sector will atleast take 5 days, while private sector will take 2 days to complete the process. It depends fully on the process.. Faster the process, more the satisfaction to customers.
RE:any sector
by Venkatachalam Subramanian on Aug 02, 2008 03:46 PM Permalink
I opened a bank account in ICICI Bank and SBI on the same day and that too in Mumbai. The ICICI Bank took 8 working days to activate. The SBI took 2 days to activate. In fact the SBI officials called me up on my mobile and confirmed the activation. I had to literally run behind the ICICI bank officials who feigned ignorance and passed the buck to some else.
RE:any sector
by Deepak sharma on Aug 02, 2008 03:56 PM Permalink
The efficiency of private sector banks stop the moment an account is opened. Thereafter, both are operating with almost the same efficiency level. The time taken by both public sector banks and private sectors banks to send ATM pin code is almost the same.
Moreover, private sector banks in the name of service have now started charging for almost everything. The only thing that reamins to be charged is "Bank Entry charges".
As you correctly said that it is the process which makes difference however improving of process require investments. Private banks in the name of resource utilisation have not kept pace with upgradation in processes.
RE:any sector
by ram agrawal on Aug 02, 2008 05:17 PM Permalink
Well Deepak very well said.The worst private sector bank is ICICI. Now they started charging for cash payment of Credit Crads.They charge for sign verification, they charge for Bank statement and they charge for everything u do with the bank. whereas the public sector bank say SBI is still offering the bset@cheapest charges or at no charges. If u will talk abt online baning, the msot secure is SBI & the worst is HDFC. In hdfc , once u logged in , u can transfer all mmoney to other account without any further authentications. This is not with other banks.
RE:any sector
by Bimalendu Jena on Aug 02, 2008 03:45 PM Permalink
Stanchat bank open an a/c in one day & IOB in 5 days ,but minimum operating balance is Rs500/- for IOB ,Whereas MOB is Rs10000/-for stanchat & penalty for MOB is Rs10/pm in IOB & Rs565/- for stanchat ,similar case also for Cheque Dishonour.
RE:RE:any sector
by Bimalendu Jena on Aug 02, 2008 03:51 PM Permalink
Private sector pays one manager generously utlising 10 people at nominal pay & injustice at lower level unlike in public sector