By all means the Govt. is forcing public sector to commit suicide. For every dam things meeting and training programmes are arranged where Officers are imparted special trainings but after return they even don't care to share the essence of the training with their sub-ordinates. No periodical evaluation of the training is done. Similar is the case with General Insurance Public Sector Insurance Co.'s where nobody wants to take responsibility. Most of the Co's. official are busy in making money. They know only to write/sign good letters from their AC chambers to their controlling offices. The PSU'S are also responsible for social welfare be it recruitment of SC/ST non deserving candidates and later on early promotions thus becoming boss of the boss. PSU's defend their cases in various courts through their empanelled advocates (who generally have no knowledge) only to loose. Barring a few lady staff most of the lady staff has sympathy of their bosses/colleagues for late coming/early leaving. They are not accountable. Yes of course if any colleague/dynamic boss questions them about their accountability then the Central Govt. has already formed various women's forum to grant them undue protection. Today the circumstances of PSU's particularly Gen.Insurance Co's and Banks constitute 90% of employees of SC/ST quota or women. Hardly 10# employees are working in any office. Higher Management Officials organise their visits to their controlling offices either on holidays or to take advantage of prefix/suffix holidays so as to visit various places or to meet their families and have delicious lunch/dinner/supper in costly hotels, of course at the cost of subordinate office and thus their entire, DA, TA halting is intact. There are no promotions for deserving candidates to show their excellence. But who is to be blamed Whether colonial rule/political parties/judiciary or any other machinery.
Is it not the same story repeating for so many years. Its on everyone's mind these days. When you walk into a PSU bank you are greeted by a rude remark by the security. You are totally dismissed by the employee for asking a small request. I had asked to cancel a DD and the answer i got was "I am busy come back tomorrow". This happened in a SBI branch present inside the campus of a well known university. The security literally pushed me away and abused me. I didnt protest and quitely walked away but the treatment was very different when i visited a private bank or a MNC. The same experience when i visited Passport offices, RTO offices, Income Tax office, Port Trust office, VAO, Electricity Board or any other essential service. Even Indian Railway employees, Indian Airline ground staff, Bus services everywhere the end customers (general public) are treated very bad. They are rude arrogant and discourteous to perform their assigned job (Corruption need not be mentioned at all) Some loss making sectors are also covered by the govt using our tax money. Arent PSU employees accountable at all? We are the general public and they are public servants but then why are we treated so shabilly everywhere. Job gurantee is one of the social evils of India and hence everyone becomes lethargic to carry out their duties. We need major reforms and disinvestments in all the public sectors. Poor people can be protected by regulating the prices. Infact some services PSU's have improved after they have been privatized. We citizens should strongly protest in front of communist parties across India whenever there is a strike by govt employees to desist privatization.
RE:Privatize PSU's
by Debaprasad Dev on May 17, 2007 07:02 PM Permalink
I do have the same bitter experience in PSU like SBI in maintaining and transfering my PPF account from one sbi to another sbi, my appeals(written applications) are still pending with the branch manager for creditting my interest of more than six months while transfering, it has been pending since 3years, My telephone deposit(BSNL) money not yet given to me even after surrendering the line since 4years, my appeal is pending, I think out of 1200 million peoples of india about 1000million peoples are suffering from the bitter experience from either of the PSU employees. PSU employees show "I don't care" attitude, while the service from the private sector is very coordial and welcoming
RE:RE:Privatize PSU's
by ravi prakash on May 21, 2007 12:50 PM Permalink
Privatising the PSUs is not the solution. If one were to visit the offices of these Privatised PSU the experience would hardly be different. In many places, the outsourced security guards double up as receptionists. If there are lady receptionists then they are just as indifferent as any other. The privatised PSUs are basically there to tap the Govt market and participating in the Govt Tenders. Many PSUs were setup with large investments because the Private Sector did not find these ventures viable. The inefficiency of the bloated work force, the unduly labour oriented culture negating all disciplined activity, the slack senior management, and the corrupt top all cannot be changed by privatising these PSUs They can hardly adapt to the fast paced technological innovation, many of them have become second fiddles of the MNCs and their products or simply continuing to bleed precious tax payers money. It is best if they are liquidated. Many PSUs have introduced VRS and seperation schemes for their own employees in the first place, sold or rented their factories and finally closed down. It is only the Political Chairmen or the Ministry Chairmen keen to have the perks only, that have delayed the winding up of many PSUs. The job of the Govt is to govern and maintain law and order and not to run businesses, so it is best if the Govt simply exits itself as it has done in the case of Maruti.
WHO WANTS POWER OR RESPONSIBILITIES IN GOVT AS LONG AS THE JOB GIVES OPPORTUNITY TO MAKE MONEY OVER AND ABOVE SALARY & PERKS. TYPICAL SLAVE MENTALITY, CONTINUING BRITISH TRADITION, WITHOUT ANY THINKING BECAUSE ONCE ANYONE JOINS GOVT SERVICE IN INDIA, THEY LOSE THEIR BRAINS, IF THERE WAS ANY. BRITISH USED TO TRANSFER OFFICERS, ONCE IN 3 YRS IN THE NAME OF NOT GIVING OPPORTUNITY FOR CORRUPTION. THE MAIN IDEA WAS TO STOP ANY OFFICIAL BECOMING STRONG IN A PLACE THEREBY, MAY BECOME A THRON FOR THE BRITISH EMPIRE IN INDIA. BUT INDIAN GOVT FOLLOWS SAME RULE, 60 YRS AFTER BRITISH LEFT UNDER SAME PRETEXT WASTING 1000s OF CRORES ON TRANSFERS, IN A POOR COUNTRY LIKE INDIA, WHICH COULD BE UTILISED ON PROJECTS. AND ABOVE ALL, THESE TRANSFERS ARE ALSO LEADING TO MORE CORRUPTION THAN CHECK CORRUPTION. TYPICALLY, IN MEDIUM SIZED BANK LIKE SYNDICATE BANK, THERE ARE AT LEAST 1000 OFFICERS TRANSFERRED EVERY YEAR & IT COSTS THE BANK AT LEAST Rs.50,000/- ON EACH OFFICER. SO ITS Rs.5 CRORES IN MEDIUM SIZED BANK AND IT WOULD BE Rs.500 CRORES IN SBI & ITS CONSTITUENT BANKS AND Rs.5000 CRORES IN ALL pUBLIC SECTOR BANKS PUT TOGETHER. THIS IS OVER AND ABOVE THE MAN HOURS LOST IN REPORTING ETC. (OF COURSE MAN HOURS LOST IS NEVER A SERIOUS PROBLEM IN INDIA) AND THE JOB ALL THESE BANK OFFICERS PERFORM IS ABSOLUTELY THE SAME. THE ONLY DIFFERENCE IS, THEY ARE THROWN OUT OF THEIR NATIVES PLACES, THEIR CHILDREN'S EDUCATION DISRUPTED (HAVING TO PAY DONATIONS FOR SCHOOLS - SO THEY HAVE TO MAKE THAT MUCH EXTRA MONEY BY HOOK OR CROOK, IT WILL BE BY CROOK) THE WHOLE WORLD IS SCREAMING ABOUT GLOBAL WARMING & ENVIRONMENTAL PROBLEMS BUT THEY DONT EVEN REALISE THIS IS THE FIRST ISSUE WHICH CAN EASILY SOLVE ENVIRONMENTAL PROBLEMS TO A VERY GREAT EXTENT. JUST IMAGINE, HOW MANY PEOPLE TRAVEL IN FLIGHTS, TRAINS, BUSSES & OWN CARS, ON ACCOUNT OF TRANSFERS, WHICH IS AVOIDABLE. IMAGINE HOW MUCH OF FUEL IS WASTED ON ALL THESE VEHICLES? HOW MUCH MORE CARBON DIOXIDE IS RELEASED INTO THE ATMOSPHERE? HOW MUCH OF OVER USAGE ROADS ARE UNDERGOING, AGAIN HAVING TO REPAVE THEM & SPEND MORE MONEY, AGAIN & AGAIN? HOW MUCH EMPLOYEES (AT ANY LEVEL) ARE TIRED DUE TO LONG DISTANCE TRAVEL, DAILY AND THEREBY THEIR PRODUCTIVITY IS DIMINISHED & DIMINISHING REGULARLY, TO EXERTION & EXHAUSTION? EMPLOYEES GETTING DELAYED DUE TO TRAFFIC JAMS? MORE AND MORE PEOPLE ARE MOVING TO CITIES, INCREASING HIGH RISE BUILDINGS, BY THE DAY AND FURTHER ADDING TO, ALREADY SCARCE PUBLIC SERVICES? ALL THIS IS IN THE NAME OF CURBING CORRUPTION BUT CORRUPTION IS INCREASING, MULTIFOLD DAILY. IF AT ALL THE CORRUPT POLITICIANS WANT TO CURB CORRUPTION (POLITICIANS HAVE TO BE CORRUPT TO THE LAST WORD) LAW SHOULD BE INTRODUCED TO STOP 3 INCREMENTS & ONE PROMOTION, IMMEDIATELY AND TERMINATE AFTER INQUIRY. BUT, SIMULTANEOUSLY, LIKE RIGHT TO INFORMATION LAW, GOVT OFFICERS MUST REPLY ANY LETTER, WITHIN 5-7 DAYS OR THAT LAPSE MUST BE TREATED AS A SERIOUS CRIME, WITH A PENALTY OF ONE INCREMENT CUT. NO GOVT EMPLOYEE SHOULD BE PERMITTED TO GO OUT ONCE HE ENTERS HIS OFFICE AND NO OUTSIDE PERSON SHOULD BE PERMITTED INSIDE ANY GOVT OFFICE ANYTIME. ALL BUSINESS MUST BE CARRIED OUT ONLY THRU LETTERS WHICH IF NOT ATTENDED IN 5 OR 7 DAYS, BY GOVT STAFF, SHOULD BE DEALTH WITH ONE INCREMENT CUT, TO BEGINWITH. AND THE GOVT STAFF MUST ALSO GUIDE THE PUBLIC THRU LETTERS, IF THEY COMMIT ANY MISTAKE. ABOVE ALL, ALL GOVT EMPLOYEES MUST BE POSTED NEAREST TO THEIR NATIVE PLACE, SO THAT PRECIOUS RESOURCES, LIKE FUEL (ON PERSONAL VEHICLES/PUBLIC TRANSPORT), ROAD USAGE, TRAVEL TIME ETC., ARE NOT WASTED ON TRANSFERS, TRAVELLING ETC. OVER AND ABOVE, ALL MPs & MLAs MUST REPORT 25 DAYS IN A MONTH, IN THEIR CONSTITUENCIES ONLY. THEY SHOULD NOT BE GIVEN FREE QUARTERS IN ANY STATE CAPITAL OR DELHI. THIS WILL SOLVE MANY PROBLEMS FOR INDIA BESIDES 1000s OF CRORES OF PRECIOUS FUNDS.
In India we still follow feudal zamindary style management framework. Where hokka smoking big boss shoots of orders-his idea of Management structure is a pack of psychophants doing yes-sir servive. The majority are class-IV chast- who are supposed to be seen but not heard.
Unless our organisations-market grows big-complex enough this mindset will remain,now however we have started growing big where Gabbar-Singh type group has to be replaced with well drilled army... it has started happening
We in India suffer from the triple whammy of people at the top having "power without responsibility. Those in the middle management "responsibility without power, and the vast number of people at the bottom- No power and no responsibility. The situation persists uniformly in all PSUs and Govt Depts- a complete management disaster. Culturally, this is termed in India as a manifestation of Chalta Hai. In all this, the mission and vision statements of all PSU organisations are tokens;Service its casualty and Aam Aadmi the victim. We are collectively, our own enemies.The employees of the PSUs protest the loudest after retirement but while in service they care a hoot for the customer.
Couple of months ago I was in Malmo station ( Sweden)to catch a train for Stockholm.It was wintry early morning and as that day was Sunday so there was hardly a rush on the train station.I saw a small girl of age three years eating something and she threw garbage on the station, immediately her mother instructed her to pick up that garbage and throw it in a dustbin located around 50 m and she did it immediately.Moral of the story is It is the attitude and the responsibility.
Every body is saying our system is messed up but what about population offcourse that is a personal affair still why government is unable to control reason is common man's attitude.They want Male child and consequences is adverse Sex ratio.Even females want male child.We have nobody to blame but to ourselves.What India is today it is because of us.
It is unfortunate - but true! Most PSBs in India are run on the principle that the boss is always right - beginning from the Secretary, Banking Division, in the Finance Ministry who lords over the Chairman, who bosses over the Executive Director, who makes the General Managers dance to his tune and so on till the buck stops with the Branch Manager - who dances to the tune of all the above plus the staff of the Branch without any help of any kind from the superiors when dealing with recalcitrant subordinates. The junior officer, however brilliant he may be, has no locus standi and his superior, however dumb he may be gets ahead by simply sucking upto his superior and playing to his fancies! And inspite of such inept management if PSBs are doing well, it is because of the economy doing well, no credit to their planners or strategists. The HR policies of PSBs are as outdated as Marx and Engels are today; and they are restricted to year end transfers and postings of officers which makes the personnel in these departments demi-gods for the aam officers.What little talent there was in the PSBs has taken the exit route post VRS and the result is a vaccuum that can cause disruption anytime with the growing complexities of business financing and severe competition from the Private Banks which are much more professional and efficient. How does an Organisation survive and flourish where talent is unrecognised, initiative unrewarded and enterprise is ignored? God alone can help this sector.
RE:PSBs - case of blind leading the blind!
by on May 17, 2007 09:07 PM Permalink
somewhere along the line we should also remember that Govt with its reservation policy has also contributed to this sorry state of affairs in the PSU units and Public sector Banks. The 'reserved' category officer gets a promotion due to his caste whereas a forward caste staff would not get his ' due' promotion because of lack of suitable vacancies in the upper echelons Result - the brilliant FC man stagnates but the undeserving 'reserved' man goes up in the ladder. And, in most such cases the 'reserved' class officer gets a a stagnating brilliant FC officer as his deputy. The FC officer due to his 'knowledge' power rules the day and the reserved officer just sits and ' signs' all papers. This is true to most PSU Banks today.
This is true to some part as now a days the branch heads are just a puppet of no authority only responsibility. They have to report a small desicion to be approved by head office. Its like a puppet one controlledd by s string and dance accordingly and take money for the dance. Comments are appreciated
