Dear Sir, This is regarding wrong billing and Mentally Harrassment by Axis Bank. I am using Axis Credit Card No.4718630000958776. I use this card only 1 time and I am facing difficulties. Once they credit the due payment amount in my Saving Salary Account. After this Axis Bank generated wrong statements. Then after lot of requests Axis Bank reveressed late payment charges near about Rs.2500/- and conveyed me through SMS that please deposit Rs.220/- and clear the bill. Even I did not receive any statement. That time i was on the tour. I deposit the cheque amounting to Rs.220/- after 2 to 3 days just after receiving the sms. I was surprised when I again receives the sms in the next week, they doubles the due payment. Sir, I am requesting your good self to please look into the matter. The bank is horribly giving me mentally harrassment by generating a wrong statements. I would appreciate your help in this regards. My contact number is 9779022703 / 9216922703 and my email-id is akhgupta@rediffmail.com. Eagerly waiting for your help
Dear Sir, This is regards to my conversation with Mr Vijay Mishra(HSBC Cust Care Executive)on 16th Sep 2008. I was informed that a transaction worth Rs 12729/- took place on 14th sep 2008 from my HSBC credit card through internet. I had already send a dispute letter regarding this on 16th of sep 2008 but there is no response. The Details provided by vijay mishra are as follows: Date of Transaction : 14th sep 2008 Amount Rs : 12729 Merchant Code : 5411 Credit Card No : 4476 9299 9504 4002 Request you to please check. These Transaction are wrongly charged on my credit card. Would Appreciate your help in this.My Contact No is 09322294386 and my mail id is s_manamala@yahoo.co.in. Eagerly Waiting for your Help Thanks Regards Tirupyalu.R
Dear Sir, This is regards to my conversation with Mr Vijay Mishra(Cust Care Executive)on 16th Sep 2008. I was informed that a transaction worth Rs 12729/- took place on 14th sep 2008 from my credit card through internet. I had already send a dispute letter regarding this on 16th of sep 2008 but there is no response. The Details provided by vijay mishra are as follows: Date of Transaction : 14th sep 2008 Amount Rs : 12729 Merchant Code : 5411 Credit Card No : 4476 9299 9504 4002 Request you to please check. These Transaction are wrongly charged on my credit card. Would Appreciate your help in this.My Contact No is 09322294386 and my mail id is s_manamala@yahoo.co.in. Eagerly Waiting for your Help Thanks Regards Tirupyalu.R
a person call me from sbi credt card deptt. regarding health indsurance, i immediately refused the same, but he was persuing and told me that, i am sending the details of policy, if you feel this policy is ok, then pl confirm me, and i will call ou later, I asked him that are u going to deduct the policy amount from my a/c. he reply me that no sir after confirmation, we will deduct. but they have deducted the same from my a/c without my confirmation, after getting bill, i send a mail to sbi card, they did'tn reply and asking for payment and told me that for insurance pl ask to the Royal Sundaram, ia sked to them ,as per them your 60%of amount will be refund to you. I complained sbi representative several times, but they told me that you have to pay the amount (basic chargex 40% premium 2 months late payment ch pl suggest me what to do abhay kumar pandey akp67@rediffmail.com Durgapur
Re: SBI credit card
by Creditcardexprt on Sep 21, 2008 11:07 AM Permalink
Pls take this up with your local obudsman ..and the bank would have all calls recorded, so they would be able to pick up the call, and if the enrollment is illegal , would need to compensate you for the mental pressure and also refund full amount.
I was using a Credit Card of ABN AMRO but I decided to close the acount and asked them to close it. ABN people said that I need to pay the balance and we will send you the Settlement letter. I got the same and I paid the amount in cash. after almost six months I received the bill asking for the payment again.
I have the settlement letter with me with the envelop as well. What should I do?
Re: Re Payment of the Credit card
by Creditcardexprt on Sep 21, 2008 11:10 AM Permalink
Write a dispute letter , attatch a copy of your latest statement along with a copy of settlement letter and send it to your bnaks correspondence .... If you do not get a satisfactory reply then take it upp with the banking obudsman.you will find the details of it on reserve bank of india website.
I am holding Stan.Chat and ABN credit cards and have been paying the bank for the last one and ahalf year when asked to the bank they told if you dont pay for 2 months the fine and other %ages lubed back to a huge amount. This is gone beyond my capacity to pay as I have no job and have no other financial support and am the only child of 70yrs old retired parents who get hand to moutn expence monthly cant ask them too. Due to my health condition I am adviced to rest for few months. WHAT DO I DO AND WHOME DO I APPROACH TO CUT DOWN ALL THOSE COSTS WHICH I NEVER USED AND AM PAYING WHICH I DONT WANT TO? My eamil is veeragl@rediffmail.com Pleas help these cards are inactive since 2004.
I am Nirupam Roy, credit card no. xxxx xxxx xxxx xxxx, had received the e-statement of Manhattan credit card for the month of August 2008 and surprised to see the bill amount Rs. 2499.95 (BHARTI CELLULAR LTD KOLKATA).
I had contacted with MANHATTAN card department (helpme@manhattan.co.in) regarding this matter. They sent me dispute declaration form and told me that send us the scanned dispute form duly filled, signed & clear copy of the front & back of the card along with this form to our e-mail id.
I don’t know the transaction date, Merchant name(knew through the e-statement of Manhattan credit card), reference number, so how will I fillup the dispute declaration form? I did not purchase anything last 2/3 months through this credit card and the credit card store in my personal file at all times. Who will bear the miscellaneous expenses (print, scan, internet & valuable times) for the unexpected harassment bill that was not my fault?
I want to know, how bank paid any bills submitted by the Merchant, without my signature on the Merchant’s bill? I requested to the bank, please send me the copy of Merchant’s bill on which basis you debited the amount from my credit card but they did not response.
Standard Chartered Bank insisted to me fillup the dispute declaration form as per given the e-statement of Manhattan credit card.
Should I fillup the dispute declaration form and send clear copy of the both side of the card along with this form ?
Re: Unexpected harassment Standard Chartered Manhattan Credit Card
by Creditcardexprt on Sep 21, 2008 11:12 AM Permalink
Yes its ur duty to fill up the dispute form and send it to the bank.
Sir, I am SBI card holder.with repeated calling to customer care,and mailing to head sbi cards I have sent my complaint to banking Lokpal at Bhopal address on 05/08/08 by registry mail vide RT No.RL A 2494.But there is no response from their side.Whom should I contact now to resolve my credit card problem.Because as I think RBI is only institution above all of the Banks.If they are not suppose to listen my problem,then should I die. Pls. If your discussion board is ready to listen my problem about SBI card,then I am ready to provide all the supporting documents. or otherwise god may help me. -Rajeev Lowalekar Flat No.102, 17-A,Brijeshwari Annex, Indore Mobile No.9893272513
Re: foreclose of encash amt. by sbi card
by Creditcardexprt on Sep 21, 2008 11:13 AM Permalink
On the reserve bank of india website you will find the baning obudsmen details, pls take this up this them.
