In HDFC Bank, the so called Branch Managers are MERE CLERKS with Glorified Designations. The so called Branch Manager can not even understand how to Build Relationship and SERVICE the Existing clients operating accounts with the Bank and they are only fit to be Deposit Collection clerks/ Agents. The Branch Managers have no powewr / nor WILL to remedy any Genuine Grievances of the Existing Customers. Only Faceless Centrally Controlled Back Office, who has no feel of the Customer and his conduct of Account should be pleased to give any remedy, if at all made. It is most Appalling condition in HDFC Bank, Customer Service is Non-existing.
RE:HDFC-Bank Branche mnager or Deposit Agents ?
by Venuopal Vinjamoori on Jun 12, 2008 09:51 PM Permalink
Yea, I agree. I too had got a bitter experience once with HDFC. I went to one of the branches for an amortization schedule for my home loan. Receptionist didn't know what it meant. I went to the manager. He as well didn't know what it is!!! It was quite surprising and annoying? I guess the manager might be a clerk as you righlty said.
RE:HDFC-Bank Branche mnager or Deposit Agents ?
by bahmophet on Jun 15, 2008 01:11 PM Permalink
even icici bank is same, they dont have any staff, but outsourced ones. only the manager is their staff, atleast, he wont run away with money.better to deal with our older banks like federal bank etc even state bank teek hai!
RE:HDFC-Bank Branche mnager or Deposit Agents ?
by adrgdr on Jun 13, 2008 10:09 AM Permalink
HDFC is the worst bank. Their ATMs do not accept CASH payments. If we make any payments in the Bank they charge 50 rs as processing fees. I am intending to close my HDFC Bank Credit Card
