In HDFC Bank, the so called Branch Managers are MERE CLERKS with Glorified Designations. The so called Branch Manager can not even understand how to Build Relationship and SERVICE the Existing clients operating accounts with the Bank and they are only fit to be Deposit Collection clerks/ Agents. The Branch Managers have no powewr / nor WILL to remedy any Genuine Grievances of the Existing Customers. Only Faceless Centrally Controlled Back Office, who has no feel of the Customer and his conduct of Account should be pleased to give any remedy, if at all made. It is most Appalling condition in HDFC Bank, Customer Service is Non-existing.