I had a bitter experience at Brussels, Belgium when my tickets, money and passport were stolen on Friday evening at Railway Station. I had all my passport copies and papers faxed to the consulate so that i can get the duplicate issued on Monday. With great difficulty and lot of push, i could manage to get the passport. The fees was USD 110/- Imagine a person losing all money and now to get the passport had to shell USD 110 ! Anyway, when i landed Mumbai Airport, the immigration officer refused to stamp the passport as he was surprised to see new passport with no visa. Height of Stupidity ! After half an hour later, his superior came and i was allowed to enter my own country.
If they are revamping the system, they should make online and connect all consulates / Regional officers etc so that one would not have to prove all creditentials again and we can feel that we belong to DEVELOPED INDIA , known for its Software knowledge.
T hey just want you to shell out money to them. They very well know that you are desparate and in as odd hours as 0200, you wouldn't go fighting behind them right?