I took a home loan and did set up an auto debit from my salary account in order to pay every month on the right date. ICICI Bank repeatedly failed to take the money from the my salary account and sent letters from the recovery agencies and once I recd a registered letter from the some solicitor also. It created havoc tension in my parents in India. I spent lot money and time to allay their fear as well as called some no provided in the letter to give a piece of my mind and asked those shameless guys to look into their own back first. Unfortunately these bunch of guys are not having that gray matter to understand. ICICI Bank also has been intimated in the past at their branch in Mumbai and Kolkata.
Shameless ICICI guys sometimes auto debit two EMI's at the same month with out even my authorization and charged me some interest on non-payment!!!
Can anyone advise me how to deal with the last one? Should I go to consumers' forum? Thx
RE:Loan recovery machine: Shame on ICICI Bank
by Shekhar C on Oct 15, 2007 04:59 PM Permalink
First thing it should not happen - if they charge 2 EMI at a time from your account you can raise complaint to RBI - when you sign autodebit form it is clearly written the amount and date on which it should be debited. any amount bank takes other than this should be informed to RBI
RE:Loan recovery machine: Shame on ICICI Bank
by cadambi sheshadri on Oct 15, 2007 04:54 PM Permalink
Yes you can since the forum is for people like us.Any bank which voilates the norms can be made to bend in this forum provided we have all the evidences to prove. The banks deserve this since the employees have thir own way of recovering and adding the invisible expenses to the already bloated account.
RE:Loan recovery machine: Shame on ICICI Bank
by S Thomas on Oct 15, 2007 05:03 PM Permalink
I had also faced the same proble with ICICI. I had a credit Card of ICICI and some out-standing on the same card, which I had settled in EMI. They submited few cheques on-time and after that they didn't presented the cheque for 2 months. Later I got a call from ICICI and told me that they lost my cheques and asked to replace last 4 cheques. I replaced 1 cheque instead of 4. Later they presented 3 cheques at-once and 1 cheque bounced due to insufficient fund. Now who should be blamed ?
