well I am not sure if this is the right forum but I hv been harrassed by the Credit Card payment recovery agents of HSBC bank. These guys dare to call you even at around 8PM for recovery even if some problem is pending at the customer care. I dropped in a cheque 2days before the due date but was levied by the finance charges and service tax etc. When asked to review the same, they said they can't & i requested for cancelletion and agreed to pay only wht I spent. The customer care requested me to wait for another 4days during which I wud get a call from the cancellation department... No call since tht day and case forwarded to recovery agents....
RE:Horrible exp from HSBC
by RaviKanth Vinnakota on Oct 15, 2007 04:43 PM Permalink
Hi Singh.. I would suggest you to contact the grieveince cell of HSBC. If this still doesn't work then contact the HSBC CEO via email.
RE:Horrible exp from HSBC
by Sahi on Oct 15, 2007 05:16 PM Permalink
Hi singh... just let the higher authorities know abt the problemes faced by you...mail at dhiraj.dixit@hscb.co.in or rajnish.bahl@hsbc.co.in
or wirt at the follwoing address
Mr. Rajnish Bahl, Country Head, Personal Financial Services, HSBC, 52/60, M.G. Road, Fort, Mumbai - 400 001
