well I am not sure if this is the right forum but I hv been harrassed by the Credit Card payment recovery agents of HSBC bank. These guys dare to call you even at around 8PM for recovery even if some problem is pending at the customer care. I dropped in a cheque 2days before the due date but was levied by the finance charges and service tax etc. When asked to review the same, they said they can't & i requested for cancelletion and agreed to pay only wht I spent. The customer care requested me to wait for another 4days during which I wud get a call from the cancellation department... No call since tht day and case forwarded to recovery agents....