Guys honestly you all tell me what would have been the situation of the customer in a shoe store in india.. In his 1st point he had written that the sales person apologised for making the customer wait.. this is quite obvious in US UK like countries... In india how many of then apologise after doing an accident ? Imagine you are driving properly as per rule.. one lorry or bus driver comes so close and shakes your driving...you just ask him about this while driving... APOLOGY WILL BE IN TERMS OF ABUSE in this nation... Rather than sorry sir.. i should not have come this way... it would be...U go to hell what bothers me ????
2)How many professionals are knowledgeable in india... In how many profession job is based upon knowledge here.. Its the caste and reservation which occupies post which needs knowledge and communication not the talent !
3) how many sales person care for the right product to be sold for the customer... 99% of the sales ppl see thro that their product is sold out that too by telling high prices and fake functioning... How many push duplicate in the name of sony, philips , Aiwa etc ? IS this quality not generic among our sales ppl ?
4)What do our sales ppl teach us ? How to be harsh and abusive to ppl ? Hw to cheat others ? Hw to cheat customers money ? is that all ?
Think if this article is applicable to india...
I am not abusing this nation.. but we should learn all this from other countries.. which will never happen in india
RE:ZERO PROFESSIONALISM IN INDIA !!!!
by Hema on Jul 27, 2007 12:43 PM Permalink
I agree to this partially, but when it comes to generalizing it then its incorrect. Other countries have a lot and are learing a lot from our country.
RE:ZERO PROFESSIONALISM IN INDIA !!!!
by Manish Varma on Jul 25, 2007 06:41 PM Permalink
Sorry friend Idisagree with you.Go to company showrooms of good brands and shops like Shoopers' Stop or Lifestyle, the sales people are well-mannered and take due care of the shoppers without being intrusive.
RE:ZERO PROFESSIONALISM IN INDIA !!!!
by Dragon Cares on Jul 25, 2007 06:27 PM Permalink
well said. Just visit a Textile showroom in the cities like Chennai or Mumbai; ask the salesman/woman to show us various designs? see, what you will get. They will treat you as though you are an unwanted guest in their home; not even a friendly smile on the face, not even a respectable words, they will throw some 5 to 10 dresses and ask you to select from them; they will not listen to our request to show more dresses. Every time I go to these showrooms for festival dresses, i am really getting fed up with these sales personnel. Worst thing is, show owner never cares about the customers needs, only concentrate on couting the money he is receiving. It's our peoples' attitude that need to be changed. Until then, dont expect professionalism in sales/marketting in our country.
