Guys honestly you all tell me what would have been the situation of the customer in a shoe store in india.. In his 1st point he had written that the sales person apologised for making the customer wait.. this is quite obvious in US UK like countries... In india how many of then apologise after doing an accident ? Imagine you are driving properly as per rule.. one lorry or bus driver comes so close and shakes your driving...you just ask him about this while driving... APOLOGY WILL BE IN TERMS OF ABUSE in this nation... Rather than sorry sir.. i should not have come this way... it would be...U go to hell what bothers me ????
2)How many professionals are knowledgeable in india... In how many profession job is based upon knowledge here.. Its the caste and reservation which occupies post which needs knowledge and communication not the talent !
3) how many sales person care for the right product to be sold for the customer... 99% of the sales ppl see thro that their product is sold out that too by telling high prices and fake functioning... How many push duplicate in the name of sony, philips , Aiwa etc ? IS this quality not generic among our sales ppl ?
4)What do our sales ppl teach us ? How to be harsh and abusive to ppl ? Hw to cheat others ? Hw to cheat customers money ? is that all ?
Think if this article is applicable to india...
I am not abusing this nation.. but we should learn all this from other countries.. which will never happen in india
