I am sucked by the bank and its Call centre.They have a very strange operation. "Worlds Local Bank" is too far when it come to reality.
I have taken a card 6 months back till date i havent recieived any statement. Some excess money was in the card. So i was using it as a debit card. Calling this customer care and getting some one is such a pain.
Pl dont go for HSBC cards its my humble advise to all who read this
RE:HSBC Is the worst in my case
by vinayagamoorthy kuppusamy on Feb 06, 2007 09:41 AM Permalink
I am also using the HSBC credit card for the past 5 years. Till now I did not have a single problem. I have been completely happy with the HSBC service. You cannot use credit card as debit card even if you have excess money in it.
RE:HSBC Is the worst in my case
by Ravichandran Natarajan on Feb 05, 2007 11:37 PM Permalink
HSBC is by far the best. They immediately reverse wrong credits.. If u got fed up with call center, u can lodge the complaint in their website to get immediate response. But they never mail bank statement or bonus vouchers ....
RE:HSBC Is the worst in my case
by Truth Teller on Feb 05, 2007 11:55 PM Permalink
Dear Mr. Ayyapparaj KV. Please understand that your bad experience would have been because of your way of using the card. It might not be a mistake of HSBC. First of all, you can never use a credit card as a Debit card, even if you have excess money. (atleast as far as I know). Just because you had bad experience, you cannot ask everyone not to go for HSBC card. I have had this card for almost 10 years and till now I had not had any problem. In fact they had reversed the late payment fees for me, so many times. Whenever you get a chance, tell about your problems. But dont advise others not to go for HSBC.
