When so many Mumbaikars went through a traumatic time, the most shocking is that two of the biggest cell networks-- orange and bpl-- crashed first in an emergency, and 24 hours later are still down.
Large parts of the suburbs were without power for over 24 hours and not one Reliance helpdesk was functioning.
Thanks are due to the much-criticised MTNL, which did not fold up completely and saved the day; and much gratitude to the excellent work done by all the local FM stations.
