I had applied for a passport 5-6 years back when things were "in the process of being liberalised". The detective from the police station came twice to my house but could not contact me at all. Finally, when I went to the Police Station thinking that I wll have to pay some bribe to the official, it took only 5 mins the detective to clear my case and that too without any money !!! So I would not brand everyone as corrupt as the author seems to be inferring. We are not as screwed as it has been portraied, there is some hope. I believe India is going to change for the better....Jai Hind...Vijay S