This is a just a drama that SBI credit card (managed by GE) customer service does. I had a similar experience few months back. I made a payment of Rs. 20000 before due date and amount is also debited from my ICICI account. But my next month statement did not show it. When I called SBI customer support, they told me that credit card number I wrote on the cheque was wrong. I got a copy of cheque from ICICI and it was correct. Some goons from SBI kept on calling me for almost 2 weeks and that too 6 or 7 times in a day. Finally I wrote to their vice president with all the proofs and whole issue took almost 3 weeks to get settled. Never go to SBI for a credit card.
