I face the same problem every time I have an issue with Tata indicom broadband. The routine is the same every time - I call up and register a complaint. I follow-up the next day for the status and they tell me that the problem has been solved and the complaint number closed, while in reality the problem is not solved. And they cannot re-open an old complaint so I will be given a new complaint number for the same problem that is not solved. The same thing next day, call up and take a new complaint number.
Having said that, I must admit that Tata indicom speeds are not bad at all. They deliver the speed that they promise.
