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tech support
by mahesh on Nov 07, 2005 08:54 PM  Permalink 

Hi,
i am now working as a customer support executive looking to change into tech support.I need some FAQ's to face interviews.

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I want to get into a BPO/Call Centre
by Anitha S C on Apr 07, 2005 12:12 PM  Permalink  | Hide replies

I am IT professional with exp. it various IT support activities
like H/w, S/w, Network, Os, Desktop, Helpdsk, customer support
and maintenance. for nearly 7 years. with a background of software development exp.

I am looking for job in Call Centre / BPO. because they are well paid.
Will I fit there?
Call centres never consider our prior exp. & hence they me as a fresher.
How do I negotiate this matter & convince them to pay more.


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reg bpo
by HARIKUMAR on Mar 12, 2005 10:26 AM  Permalink 


i am in the completion of mca degree. progeon is conducting campus interview in our college . is it suitable for mca candidates ? whether mca candidates cna enter into BPO ? and what they will expecct from us ?


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bpo
by sachin on Mar 10, 2005 07:59 PM  Permalink 

Hi
I would not give a BPO job To A software Profeesional who is a head of Software development company but
i would certainly give the opportunity for a person
with "RIGHT ATTITUDE"

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Designing to BPO?
by deepak on Jan 07, 2005 02:39 PM  Permalink 

I am a web-designer having four years of IT experience. Now i want to divert my career to BPO industry. but they say i have some accent problem. Could you pls. refer me some good institute proving especially call-centre based training?

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Some clarifying question
by Bhellsun on Jan 06, 2005 08:26 PM  Permalink  | Hide replies

Hi

Some clarifying question :

I am actually working in a technical support center. It has been more than 2yrs and I am in a good position now compared to the start but right from the beginning I was confused about the progress in a software industry with a call center. I always ask myself "Am I in the right industry, Will I earn more if I would have worked in a software industry. How do you rate a software industry with a call center. There is always an answer saying "It depends on our own interest". But I have desire for both the industry. Since I am interested in both the industry next question comes to my mind is the pay. What do you say ?

Please advise.

Thanks
Bhellsun


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RE:Some clarifying question
by Charu on Jun 28, 2005 07:10 PM  Permalink
Hi
I am facing a similar situation as yours and am so confused what to do. I am a software engineer and have been working as Technical support engineer since 1 year. Now I have quit the job and am looking for a new job. But I don't know whether to continue or switch over to develpoment.
What did you decide ? Did you move into development ? Does software development pay more in terms of compensation than BPO?

Regards
Charu

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