I am actually working in a technical support center. It has been more than 2yrs and I am in a good position now compared to the start but right from the beginning I was confused about the progress in a software industry with a call center. I always ask myself "Am I in the right industry, Will I earn more if I would have worked in a software industry. How do you rate a software industry with a call center. There is always an answer saying "It depends on our own interest". But I have desire for both the industry. Since I am interested in both the industry next question comes to my mind is the pay. What do you say ?