I think readers the point to understand here is that the Customs have Discretionary power which they should use to help visitors. They used it for Gora and Not for their own brothers. Also they could have given them some more time to get the papers.
The issue is these A..H.... cant stop terrorists on the border but they will harass genuine visitors and citizenships with their power.
Its just another shameful incident to show about the real india and till these items are not highlighted and discouraged our so called protectors will just act as they are making even Indians very ashamed to be so.