The problem that the Indian family faced at the Mumbai Immigration is very much what should have happened legally. However, what concerns me is that the family could have been held back and allowed at least 24 hrs to have the paper work faxed from Boston.
It is so very true that foreigners, espcially white skin get preferential treatment at the immigration counters. I am not sure if this is because of the mindset of the officials or just because their respective governments or local embassies ensure to pass on the message that their citizens be treated with dignity.
Rather than complaining about the situation, I suggest:
- Indian immigration officials be sent to countries in Europe and America and have them trained and see how the respective countries treat their citizens when they return home
- Strict Disciplinary laws be in place, which lays down the foundation for more human, polite and dignified way of treating people, irrespective of their citizenship, caste, color etc.