I am happy if he has achieved this award he deserves for making it happen in India. I understand maintaining his busineess at the same level would be very difficult with the kind of lousy managers he has at Delhi- I have three connections of Airtel and would love to get rid of all off it even after being a loyal customer for so many years. I hate the company because I am away in the US and even after putting my number 9810085441 in Safe Custody for the last 6 months. Last month some goons representing AIRTEL caled up my family and threatened them for mere Rs 1,100/ and to my surprise I have not used the number for the last 6 months. I hope if he wants he can address issues like this before his business goes out of hand.I am sure there must be many such incidence and it is only a matter of time before such goons will bring the company down crashing. I am hurt as even after doing the final settlement last month. I have received a bill again for this month. It is so sad they have no policy and lousy management. I know he must be a busy man and will not care to blogs like this but if he wants he could address similar issues and take care of the corrupt practices and ensure customer satisfaction.
In case one of your colleague reads this note I would appreciate a call to my Number 1 201 961 5302 (US) or 9818441618 in India after 23rd June.
RE:Airtel in bad hands- Poor management at Delhi
by Block Buster on Jul 01, 2008 11:11 PM Permalink
Even I had the same problem with Airtel. I was using 04 Airtel post-paid connections. I sent a request for cancellation of one of these. With in no time, I started getting calls from their GOONS just for Rs.500. What a BULL-SHIT that was ? This incidence took place around 2 years back and based on this experience, I got other 3 connections canceled too. Since then, I have been using Vodafone and believe me, the Customer Service is amazing.
Even in case of their Land Line and Broadband, they are no less. Initially, they promised me N number of things and once, the connection got installed, they showed their real colours.
RE:Airtel in bad hands- Poor management at Delhi
by oceans_eleven on Aug 19, 2008 12:28 AM Permalink
same situation for me as well.. i requested for safe custody, but they kept sending bills. .Anyways im not going to pay for which I have not used.. Ill go for vodafone now..
