I feel that not only goondas, but also the recovery agents hire personnel who are under graduates and come from a lower starta of life, due to which they do not mind being abusive to customers. The manner in which these people talk, it makes the defaulter feel like he has been given money by these idiots and they sit on your neck in in their dreams. There have been instances even with me and whne I mentioned that if you make a next call I will report the matter to the police these calls have stopped. It is very embarassing for an high profile person who may have been unable to make the payments for some reason or other, ( more a late payment), but these are real devils. EDucation does not make them sane, it makes them uncouth.
