Is it not the same story repeating for so many years. Its on everyone's mind these days. When you walk into a PSU bank you are greeted by a rude remark by the security. You are totally dismissed by the employee for asking a small request. I had asked to cancel a DD and the answer i got was "I am busy come back tomorrow". This happened in a SBI branch present inside the campus of a well known university. The security literally pushed me away and abused me. I didnt protest and quitely walked away but the treatment was very different when i visited a private bank or a MNC. The same experience when i visited Passport offices, RTO offices, Income Tax office, Port Trust office, VAO, Electricity Board or any other essential service. Even Indian Railway employees, Indian Airline ground staff, Bus services everywhere the end customers (general public) are treated very bad. They are rude arrogant and discourteous to perform their assigned job (Corruption need not be mentioned at all) Some loss making sectors are also covered by the govt using our tax money. Arent PSU employees accountable at all? We are the general public and they are public servants but then why are we treated so shabilly everywhere. Job gurantee is one of the social evils of India and hence everyone becomes lethargic to carry out their duties. We need major reforms and disinvestments in all the public sectors. Poor people can be protected by regulating the prices. Infact some services PSU's have improved after they have been privatized. We citizens should strongly protest in front of communist parties across India whenever there is a strike by govt employees to desist privatization.
RE:Privatize PSU's
by Debaprasad Dev on May 17, 2007 07:02 PM Permalink
I do have the same bitter experience in PSU like SBI in maintaining and transfering my PPF account from one sbi to another sbi, my appeals(written applications) are still pending with the branch manager for creditting my interest of more than six months while transfering, it has been pending since 3years, My telephone deposit(BSNL) money not yet given to me even after surrendering the line since 4years, my appeal is pending, I think out of 1200 million peoples of india about 1000million peoples are suffering from the bitter experience from either of the PSU employees. PSU employees show "I don't care" attitude, while the service from the private sector is very coordial and welcoming
RE:RE:Privatize PSU\'s
by ravi prakash on May 21, 2007 12:50 PM Permalink
Privatising the PSUs is not the solution. If one were to visit the offices of these Privatised PSU the experience would hardly be different. In many places, the outsourced security guards double up as receptionists. If there are lady receptionists then they are just as indifferent as any other. The privatised PSUs are basically there to tap the Govt market and participating in the Govt Tenders. Many PSUs were setup with large investments because the Private Sector did not find these ventures viable. The inefficiency of the bloated work force, the unduly labour oriented culture negating all disciplined activity, the slack senior management, and the corrupt top all cannot be changed by privatising these PSUs They can hardly adapt to the fast paced technological innovation, many of them have become second fiddles of the MNCs and their products or simply continuing to bleed precious tax payers money. It is best if they are liquidated. Many PSUs have introduced VRS and seperation schemes for their own employees in the first place, sold or rented their factories and finally closed down. It is only the Political Chairmen or the Ministry Chairmen keen to have the perks only, that have delayed the winding up of many PSUs. The job of the Govt is to govern and maintain law and order and not to run businesses, so it is best if the Govt simply exits itself as it has done in the case of Maruti.
