The decision take by Deepak Mehta is short term. I think so he has to take some more discussion as follow: -
· Training is the most important among all employees across all the branches as there is a possibility that employees do not know the seriousness of filling the fake entries in the system. · Take the meeting of all the Branch Manager and discuss the past and current position of the company. The reasons of the bad debts and what is the impact on them because if the parent company survive then only they have the future and also implement the system of appraisal based on the amount of revenue collected by the individual branch. · Make the correction in the software that the double entry of cheque will not possible in the system. Also ask the branched to take the Xerox copy of the cheques or scan copy and save the same in the system for the future reference. · Take a weekly or monthly review meeting with all the branch managers and discuss the last month trends with them what are the sales and what are the money remain un-recovered. · Make a surprise audit of branches and cheque for all the financial matters. Appoint the external agency at it will work more effectively. · Start giving off the incentives to the branches for achieving the minimum debt and good sale figure. · From franchise take the safety amount and they shall be allowed to do the business in respect with that only. Also periodically review the performance of franchise and give them also the incentives. · Modify the software so that without entering all the details it should not work and also put a minimum amount to be entered in the system. Also all details of the customer so the customer can be traced any moment of time.
