I have taken a personal loan from ICICI in Oct.05 to clear card outstanding of Rs.69,000 and paid entire amount. The loan was fixed for 18 EMI with processing fee waiver offer. Iinstead of one loan, the bank wrongly credited two personal loans in my ICICI account with a gap 3 days time. Having noticed i made complaint to the person sanctioned the loan and informed ICICI, through several mails to collect it from me, but no response. I had nil balance except payment of EMI for one loan, but ICICI kept on adding EMI, interest for wrong loan. Within 5 months outstanding become 1 lakh. I was paying more money toward EMI, without knowing actual EMI, that too ICICI failled to sent the schedule of payment to me, even after so many reminders. One fine day they foreclosed loans and shown that i owe ICICI bank 1.88 lakhs as outstanding, and sent demand notice through lawyer. I sent suitable reply with proofs showing the wrong credit of second loan and unreasonable accumulation of huge amount as outstanding in July 2006.Till date the bank did not bothered to give any reply. They also collected back Rs.90,000 from my account indicating bankers lien. Also ICICI foreclosed of two personal loans & converted EMI payment as credit card outstanding.I completed my 18 months EMI payment without any stop. Now ICICI approaching to give Rs.61,000 towards outstanding. Pls suggest can i approach ombudsman for filing the grievance for longterm solution or write to bank and file it after 2-3 weeks,
