Hi,I'd lost my wallet containing Citibank credt card on Jan'08& by the time the loss cud be reported & the card to be blocked, the fraudster did fraud usage of Rs.14500/-.Citibank is not ready to help in any case stating For any tranx done before card is blocked the Liabiiliity lies on Cardholder.Minimal,bank shud consider n give a patient ear n hear to customer.When asked to compare the slip signed by fraudster n my previus signed-authorised slips,no comments from them.When demanded the chg slip from Citi,the sign's are totally different.My Q is what liability does the vendor/merchant has while doina a tranx?Arent they supposed to chk photo/sign on card n compare the same in actuals?Inspite of repeated calls/email,no supprt from citi. Kindly advise
