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Mandate Holder
by Sayed Mehmood on Jun 13, 2007 02:21 PM   Permalink | Hide replies

I am account holder of ICICI Bank, i would like to bring to the notice of the people the problem which i have phased with ICICI Bank
I wanted to add my mother as my mandate holder for which i had applied, but my request for mandate holder got rejected, ICICI Bank didn't informed me about it, when after 2 months i enquired about the status about my request for Mandate Holder, that time ICICI Bank told me, my request was rejected on the following ground.
1. Address was incorrect
2. Ration Card as Identy proof of my mother is not acceptable.
ICICI Bank says the need following documents
1. Certificate from the postal office confirming address of applicant either on letterhead or under office seal and signed by Post Master/ Assistant Post Master.
2. Printed Ration Card with Photograph of applicant.
Now can anyone please tell me, whether we have Ration Card which is very old with photograph?
Whether Electric Bill is not sufficient as address proof?

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  RE:Mandate Holder
by tomcat on Jun 14, 2007 01:44 PM   Permalink
Sayed,

I faced the same with them. I changed my address and informed them about it. They wanted an address proof, and wouldnt accept electricity bill or anything else. How the heck can I give them a proof when I have just shifted, my driving license and passport etc still have my old address... it takes time to change address on passport.. in the meanwhile, my letters arrived at the old address

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How ICICI became a global giant