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Phone banking
by kannan jayaraman on Jul 18, 2007 04:06 PM   Permalink | Hide replies

This a comedy show, whenever we try for simple problem, we need to listen atleast 20 mins to reach customer care officer,some time we need to listen the advertisement ( Standard charted bank). even reach customer care officer the told they will come back , simply tell " THEY ARE DOING COMEDY SHOW WITH CUSTOMERS PHONE BILL"

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  RE:Phone banking
by Suresh Verma on Jul 18, 2007 05:18 PM   Permalink
Yes its true I`m facing this problem with HDFC bank for past few week.In roaming due to urgent need I have to call and get high bill but always no positive response from them.They will ask you to get in touch with Branch where I hold the account and at branch they give a phone no it keeps on goiing for past 10 days even customer service help line or mail does not serve any purpose.HDFC is lousy in that sense.

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The above message is part of the Discussion Board:
Does phone banking really help?