I was using ICICI credit card and recently surrenderd the account. at the time of closure I had an excess amount of Rs.3015(due to cancellation of Train Ticket) in my account. But the ICICI people just closed the account and sent the message as below,
"the excess credit amount of Rs.3,015.00 reflecting in your credit card account will be adjusted towards the future transactions"
what kind of future transaction..I don't understand what it mean.. I didn't get any reply when i approached them again and even after 3 reminder... It will be helpful if somebody can explain.. :(
RE:ICICI-credit card
by Vinay Joshi on Jul 17, 2007 05:59 PM Permalink
Ur lucky. The bank wanted to encash late payment charges from a gentleman, whose mom had died and the card was in her name. Obviously she had not paid the bills. IN the end the gentleman had to give the cremation ground address so that future bills could be sent there.
RE:ICICI-credit card
by Aritra Das on Jul 17, 2007 05:25 PM Permalink
In case of cancellation after the payment is made to the bank, there is no provision to pay back the balance amount to the crdit card holder,instead bank will adjust the amount with future purchase (if any)
RE:ICICI-credit card
by Latha Yogesh Prabhu on Jul 17, 2007 05:25 PM Permalink
U can file a complain under costumer grievance cell and send your complain to RBI
RE:ICICI-credit card
by Ajay Pai on Jul 17, 2007 08:48 PM Permalink
If you have aany other accounts with the bank I suggest to settle your cc case with the bank before approaching the RBI. This is what the banking ombudsman also suggests.
