ICICI has to be the most unethical organization among bigger ones and this man, at the top of it, obviously, is responsible for it and thats his value system as well, which he must have injected in the whole organization. I m writing this after having experienced different wings of ICICI. In terms of service also, they r worst. They dont care to respond to customers genuine requests also. Additionally, its the least transparent FI in the country. If any1 is planning for Homeloan or credit card or banking services, i wd suggest to NOT to go to ICICI under any circumstances. They will offer you moon before you become customer and treat you as trash once u r a customer.
RE:Unethical Organization
by terauslew on Apr 02, 2007 06:42 PM Permalink
i full agree a big crook and as the name suggest it is only I C I and sees for its own benefit.
RE:Unethical Organization
by sridhar subramanian on Apr 03, 2007 07:39 AM Permalink
Absolutely true Mansi, ICICI gives a lousy customer service. They talk about quality customer service, which we cannot see a shade of it
RE:Unethical Organization
by Open sky on Apr 03, 2007 01:32 PM Permalink
Mixed Experience...
I have not faced much trouble in service with ICICI. Isn't their service good...? Re, home loan, i wish all private sector banks would be good to get served :D & Yes, dont forget to buy ICICI shares :D -- even lets be part of I C I.
RE:Unethical Organization
by Krishna Kumar on Apr 05, 2007 02:08 AM Permalink
That seems to be true. In past 9 months, my ICICI Home Loan interest rate has gone up from 9% to 12% And, if i want to transfer/takeover this loan to some other bank, i'll hav to pay a penalty of 2.25% of outstanding loan amount to ICICI, which makes me think twice before doing that, because thats a lot of money. I shud have gone for nationalized banks. my fault
RE:Unethical Organization
by David on Apr 03, 2007 10:08 PM Permalink
You are very right Mansi. I have been a loyal ICICI customer from last 7-8 years and use many of their products. These days I dread the day when I have no choice but to go to the branch. The so-called bankers in the branch make sure they treat you in a worst and the most indifferent kind of way. Every inch of their face says - you are not needed here...go away...we dont care. I tried the online and telephone customer service too. They are even worst. I have moved to good-old SBI now. I know they are no better, but at least people in my branch are good, so far.
