The full issue in very unfortunate because as we know all major operations now a days involve lot of system and man power. To see the issue in morden way the bank have given so much service that the loan taken in pune had shifted so much place and also the topest level of a organisation have taken step to correct things. Imagin the same things in 90s where the banking was and where today it is. There is no wonder that things may take decades to setteldown. But is +ve sense indian banking sector have really done a good job in such a short span of time for reaching global banking standard. we have to ignore such instance and give feedback to correct them.