The call centres of the so called high profile MNC's deploy inefficient and sub standard manpower. Their replies are stereotyped and like a parrot. They wish you courteously and answer just two siple queries and anything beyond is simply bullshit.Finally out of sheer exasperation you give up and they thank you for calling and wish you a pleasant day.However its a yeomen's job to get accross to the numbers as you keep pressing various options .Finally , if you were to ask for a senior person to redress your query,it's like asking for the moon.The routine reply is that either he is busy in a meeting or attending to another call.If you insist on leaving your contact number it's not encouraged or even if you manage to calls are seldom returned.
