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Problem with Barclays Bank Credit Card
by Narasimhan Ramanujam on May 19, 2011 10:42 PM   Permalink

Dear Sir

I was holding Barclays Bank credit card. I was paying the dues properly. However, due to outstation problem, one of due is paid in few days late and for which they have levied abnormal late payment fees and also interest on that. I have immediately called up the customer and placed the request to reverse the late payment fee and interest thereon explaining the reasons. However, they have rejected my request. That late payment they have accumulated and levied further late payment fee and interest and overdue interest and made the balance to 10,000 now. The initial late payment fee etc was only less then 1000. Now the entire balance is made up of latepayment fee, interest, overdue interest etc.

When they started the recovery process, I have requested for one year statement to justify my claim, which they are refusing to provide.

Now they have started giving pressure and black mailing me to make the payment. They are also threatening me and not willing to share 12 months statements. They are threatening me that they will be police complaint if I don't make payment. Hence, I would request your help to stop their threatens and getting the statement to justify my claims.

Thanks
S.R. Narasimhan

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The above message is part of the Discussion Board:
'Credit card dispute? Go to RBI'