This is to inform you that I have a credit card of HDFC Bank Card no. 5176 3510 0290 1019, I have not received statements time to time & whenever I have received the statements I have observed few fake shopping through my card although I have given him minimum due amount & I have informed all these things to the HDFC Bank/Customer Care, too many times in which I have also requested him to close my card as soon as possible but neither they send me the total details of the purchasing through this card nor closed my card.
I also have a saving bank account of the same bank (HDFC Bank, account no- 0431050058496) through the mini statement dated 08/08/07 I came to know that my Rs.42102.71 is missing/ not showing in my account in mini statement. Therefore I have told this matter to HDFC Bank%u2019s customer care, they informed me that, they had debited Rs.42102.71 from my saving bank account against my credit card due.
Sir, How a reputed bank like HDFC Bank can debit Rs. 42102.71 from my saving bank account without informing me & not showing any detail on my statement, this is an absolute case of cheating.
Now please you advise me what is the legal aspect of this matter, how to handle this case & what help you can provide me to resolve this case as soon as possible.
Thanks & regards
Amit Gupta
Ph.no. 9971093151, 0120-6453858
Address B-28, 2nd floor, EWS -2, B %u2013block, Ramprastha, Gaziabad-201011
