Respected sir, my name is Gurram Sandeep,i work in cipla ltd.i have a problem.ihave an ABN AMRO credit card (card no.5415382324033596).this is to take the issue to the higher officials of ABN AMRO bank that i have been imposed of Rs.5009/-as of my 14th august statement for 'WORLD IS YOURS'program which i did not confirmed over the telephone,how can these people without confirmation impose such type of charges. when contacted the cusomer care they have give me the request (no.07061802985)and after that i have recieved a call from ABN AMRO from delhi and he said that only partial amount of 990/- would be reversed and rest of the amount i should pay at any cost and also he claims that he have recorded my voice that i have confirmed the programme offer which is not true and they talk so rude which is annoying. i think these people impose such type of charges on genuine customers to compensate the amount of the defaulters.so i want the ABN AMRO Bank to reverse the full amount of 5009/- I request the officials of to kindly solve my problem,i will be very greatful to you sir.