The incident which is mentioned here, is one of many such malpractices in the market. The indian consumer is not aware of his / her rights. The company has to be accountable for whatever product it offers to the consumers. Its high time, the companies got to realise their responsibilities and accountability towards the consumer. Pepsico being an US company, ask them what is the punishment for not providing quality products in the US. They are sued for silly mistakes, and that shows how aware the US citizens are about their rights.
