I have been working for over 1 1/2 years in a call center. Let me let you know why Giri's call call centers a prison camp.
1. We work 12 hrs a day most of the times. 2. We take 120 calls a day, we have been asked to take 75 calls a day by hook or by crook. 3. We get the most pathetic food in our cafeteria. You eat it & u let us know. 4. How would like to have a half n hr break and run a block to the next building after coming 4 floors down and then going 3 floors up to have dinner. All in half n hr. where reaching the cafeteria takes 10 mins & then waiting for food in the line takes another 10 mins and then eat it in 5 mins and run... 5. How would u like to work under tremendous pressure all the time. You are recruited as customer service & then asked to do sales all the time. 6. What happens when u take up the issues with the topmost of topmost management ppl & all u get is promises. 7. How about having a break everyday after 4-5 hrs sometimes even 6 hrs. 8. You get paid peanuts to work that u do, & the profits that u earn for the company runs in crores.
