The said organisation is not effective as the banks never update the agency on time regarding the credit history of a person. My freind is suffering for the same as SCB has mentioned his credit history to CIBIL and on the information the other bank rejected his loan whereas the said person has the no dues letter from SCB dated December 2006 prior to the CIBIL got in force. It is rediculous as no bank in the country would ever admit its mistake and the customer is always a sufferer if genuine and no bank can recover its money from a non genuine borrower.
RE:CIBIL
by Vinod Chand on May 15, 2008 11:02 AM Permalink
The only remedy you have is to approach the local office of The Banking Ombudsman, RBI. You can find the address that applies to you from the RBI website listed under the Banking Ombudsman Scheme. This address is different for different regions of the country. Send their office the complete details with a copy to Head of Customer Care at SCB and I am sure SCB will respond to your query, otherwise they just sleep over all complaints.
