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Vodafone also does
by Dhan Kotnala on Jun 05, 2008 10:53 AM   Permalink | Hide replies

My Friend has got Vodafone service he also got same experience. What should he do?

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  RE:Vodafone also does
by Murali on Jun 05, 2008 11:24 AM   Permalink
you have two options:

1 - continuously follow up with vodafone customer care. take up the matter with their nodal officer and then appellate authority (e-mail ids should be available at vodafone website and trai website). Disturb them with mail after mail - there is a chance that they refund your money.

2 - complaint to consumer forum. no need for an advocate to represent you. but you need to be present at the time of hearing. you need to find our the procedure from a web search. it is simple, i am sure.

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Scammed by cellphone services provider?