By and large the merchant establishments do charge this fee. The attitude is to either pay or leave. I pay this fee only if my card offers me to refund this or gives me a decent cash back that takes care of the charges. Otherwise, i prefer to pay in cash and not pay the transaction charges. I agree that this has to be borne by the merchant outlet but then there is little we could do to enforce this. It is something like the do not call registry wherein you register, feel happy, wait for 45 days and in the end still get the nuisance calls.
RE:Transaction fee
by geeta ramani on Nov 26, 2007 10:45 AM Permalink
Yes, the merchant establishments charge a fee if you tender a credit card. They say take it or leave it.The issuing bank does not help the customer and holder of their credit card. This is because the legal system in India is soft and complaints are literally unaddressed. The establishments do not sell at below MRP even if you specifically request. The GoI itself had issued ads in this regard. About petrol, the banks tie-up with one company and force you to buy from that pump, otherwise, they charge a fee.This is wrong but the authorities do not step-in. Since we are in India the retailers and banks hold us at their mercy.No retailer can refuse to sell goods to a customer.The fight has to be waged by us, customers. Customer is no longer the KING in India.
