writer is only covered bpo. know days softwares companies and kpo alos hire candiates on the basis of telephonic round . myself has given 1 telephonic interview with gurgoan based equity reseaqch kpo.
Your might be right or the vice-versa. Basically, this is just a thought of another person like yor or me. Moreover, in UK as far as I have experienced are very formal unlike in the US and I guess they don't mind for a short intro. What matters is your tone and modulation... Just get that right and be clear.. C Ya, PSB