i do think that todays youth are attracted to call centres bcoz of the hefty salaries they pay. Bcoms in Accenture earn more than engineers in tcs or infy!! But in the end everything is abt posterity!
also these call centers try to americanized everything hence such retards from call centres are busy spending their money in "cool" places like barista and the rest.
not to mention that the indian education system is really sad that educated ppl are taking up such jobs!