Tragic. Our society stll has people who believe in the high and low type jobs. Call center jobs are not only here to stay, but offer better and faster chances of growth to those who believe in working hard and against conventions in a 24x7 environment. Comparing them with cheap articles and shortcuts only reflects how misinformed and biased the author is. Suggest she reads the Bostons report 2004. The schedules may be demanding and yes, the culture unorthodox, but isnt that the way the IT industry in India started, and isnt it the same noise we made about them also?