I would like to share my experience with SBI Home Finance. I was trying to switch my Home Loan from another Bank to SBI.
1] Summary - SBI Home Finance has not changed much from the older days of babu-dom. It apparently has no interest in offering loans to customers. Customers have to run after them, pleading, proving, pleasing them to get the loan application passed. You as a customer will not get correct information from them in the process , leave aside any help to get the loan sanctioned. The demands of the Bank are irrational. The Bank is still living in the days of babu-dom and requires tons of documentation., most of it is unnecessary, esp in switch cases. The Bank is keen to reject your file, on the slightest pretext, if one of these useless documentation is not present. They will make least effort to work out our loan. If the loan does not work out, it is your problem.
3] My home-loan amount is 7.7 Lacs. The value of the house now is 50 L. The SBI wants a guarantor for the loan. This is unnreasonable.
4] It wants Guarantor from the same city. Guarantor from Mumbai is not acceptable, though it has branches in Mumbai. This indicates lack of integration and centralization in the bank.
5] The information given by SBI was not complete at any given point. 4 iterations took place, and I ended up submitting "4" files, expanding the whole process to 4 months. The SBI Front Executive
