Currently I am doing MA in History at JU. I am very eager to do a call center job in Kolkata to earn some bucks so that I can bear my own expenses which I dont prefer to take from my BABA, since I have grown much. My basic problem is to speak fluently in English as I am living with people who dont speak Enlish, also my family mermbers are not accustomed to it, but interestingly when I write English I dont have hesitations as such... and usually I go on writing answers almost without no obstacles so far as the writing skills are concerned. Now I know that I need to have a good command over spoken Enlish, otherwise I will never be able to crack the call center interviews. Pliz give me some of your pragmatic suggestions.. my email id is niladriranjanray@yahoo.co.in
RE:Having communication problems...
by Kuldeep Khullar on Oct 23, 2007 05:32 PM Permalink
Hello First of all its not a compulsion that you need to have fluency in english to get a call cente jobn, there are many doemestic call centers which work throughout india for the local people like the climate dept, telecom, Insurance etc, so y7ou can try out for jobs there. Your written skill are good but you need to make soem gramatical correction i am not pointing out to the spellings i am pointion out to the sentence formastiuon. Also if you would liek to use your written skills thera are many BPOs in hyd and Banglore which provides E mail and chat support to the international customers you can try out there. i am not sure abut calcutta of the non voice support centers. If you have any queries you can contact me on lucky420@rediffmail.com
