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LOVE IT/ HATE IT---
by DOMINIC DASS on Aug 25, 2011 10:14 AM   Permalink

"WORK HARD PARTY HARDER"
sex drugs n rocknroll--- m i right?
NOOO SPACE..I GOT SO MUCH TO SAY..

1.To work in a callcenter you have to work hard,otherwise you wont survive...
2.All the people who are working in callcenter have u imagined that you are generating revenue for the company for each call you deal with.Think generating revenue for 8 hours constantly for 5 days/6days a Week.
3.I wont talk about the politics in the callcenter and misunderstanding/hard feeeling with our senior/tl/manager becoz it happens everywher..
4.You cant leave a callcenter whenever u feel like.(plz dont think about the notice period)i mean to say that if u r working for 1/2/3/..yrs in callcenter n now u want to switch..you give resignation,ur resignation is rejected..now you cant leave..thinking y??? coz if u leave u will b "ABSCOUNDING" (a very common word in BPO)and it means no documents,no experience certificate for the number of years who hav worked..Tl wont accept the resignations easily coz they have a REPORT CARD for themselves..u leave n he will get a RED in it,n every1 will question him...dats the reason they dont accept ur resignation....

5.GROWTH PROSPECTS---c u can hav growth in a callcenter but there r lots of factor.(not easy)...
A.BUTTERING IS IMPORTANT -- happens everywher so v r cool about it.
B.If u r working for a PILOT PROCESS n dat process stays for long then u can hav growth prospects.
C.If the process has less number of people working n proc

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I'll never work at a call centre