well by the experience presented above, it does seems to be a tough job. But its also a fact that not whole indistry is the same. I have friends who have worked in call centres as part time of in summers , and they say it was a nice experience. True, call centres are not exactly "careers" but jobs, but hey, its also true that u have to slog a lot more even in some of the most glamourous jobs !! just think about the take-your-office-home thing when it comes to software engineers and managers, of example..
