It is true. As a occasional traveler on BMTc buses I observe the following points.
1. Private vehicles have increased and they are bound to increase further. Cost of living and time to cover the distances are increasing day by day.
2. Irrespective of age,education and need, people do not show much concern for others on roads.
3. When BMTC bus drivers compete with their own buses and some drive with cell phone talks, what discipline can be expected from public in general.
4. Some drivers and conductors are so arrogant to handle bus stops and public .. it is true BMTC drivers and conductors are also stressed in their jobs..
5. Poor traveler depending on public transport can not think of Auto charges, private taxis and has to be stressed and strained to reach work place.
6. Solutions .. congestion on roads and concentration of commercial activities on already crowded streets. What else can happen?