The Study Team received a large number of complaints against biased reporting, non-objective attitude and anti-Gujarat conspiracy of Delhi Media. The team felt it necessary to objectively observe and analyse the role of Media both regional and English language newspapers published from metropolitan cities. It also solicited comments about the role of media from about 500 persons with whom the members of the team interacted. The team's observations are:
1. Local and regional papers at times seemed to be emotionally surcharged and lost sight of objectivity. However, Gujarati newspapers, by and large, were factual in day to day reporting.
2. The editorial pages of local and regional newspapers maintained a balance in projecting all viewpoints.
3. Newspapers published in English from Delhi invariably editorialised the news. Direct and indirect comments in the news writing were so telling that the personal likes and dislikes of the news reporters were too obvious to be missed.
4. English language newspapers published from Delhi appeared to have assumed the role of crusaders against the State Government from day one. It coloured the entire operation of news gathering, feature writing and editorials. 5. The edit pages of English language press carried comments that clearly indicated biases: a. against the State Government of Gujarat, b. in favour of Congress, leftist parties and the secularist intellectuals, c. indifferent to the carnage at Godhra, d.