While Iam not trying to hold a candle for such boorish behaviour,I have heard that sometimes the Managements of Cos in the hospitality industries such as hotels and airlines send out such people who act so boorishly that it makes other people blood boil, but the poor hostess or the front office person has to bear the brunt. Possibly if you had carefully looked around you might have noticed another evaluator taking notes of the reactions of the hostess and her ability to cope with a stressful situation/behaviour and possibly revise their internal training program. Then again he could be/IS a boor possibly with some vague connections to some politician which in his opinion gives him the right to be so.
The Major's behaviour comes from discipline and how to deal with stress. Is this the right time to talk of complusory draft for a year for all college leaving students. Anybody who has recently come across a just-out-of-collge person who has got a hefty salary in a IT or BPO Co will nodd their heads.
